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Groovz True Wireless Earbuds | 26-Hour Playtime + Smart Charging Case
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Product Description
Groovz Earbuds: Elevate Your Sound, Redefine Your Experience
Immerse yourself in an audio journey like never before with Groovz Pro Earbuds. Crafted for those who demand more, these earbuds deliver cutting-edge technology and pure, sophisticated sound.
Technical Specifications
What’s in the box?
Shipping & Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@groovzaudio.com. Please note that returns will need to be sent to the following address: 827 Lincoln Avenue Suite B7 West Chester, PA 19380
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@groovzaudio.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sales@paradigmsell.com.
Groovz True Wireless Earbuds | 26-Hour Playtime + Smart Charging Case
Sale price$49.99
Regular price$79.99
Effortless Sound, Elevated
From quick pairing to voice assistant integration, Groovz Pro brings simplicity to your everyday. Designed with intuitive features, it’s built to keep you connected and in control with ease, no matter where the day takes you.
What Makes Us Better
Groovz Pro Earbuds are built to keep up with your life—whether you’re at the gym, on the go, or chilling at home. Designed for comfort and stability, you’ll never miss a beat.
About Us
FAQs
How do I pair my Groovz Earbuds?
Press and hold the power button on each earbud until the LED light blinks. Enable Bluetooth on your device and select "Groovz Earbuds" from the available devices list.
How do I reset my Groovz Earbuds?
Place both earbuds in the charging case, then press and hold the case's reset button for 10 seconds. The earbuds will disconnect from all devices and reset.
How long does the battery last?
Groovz Earbuds provide up to 4 hours of playtime on a single charge, with an additional 22 hours available using the charging case.
How long do Groovz earbuds last on a single charge?
Groovz Earbuds last up to 4 hours on a single charge, with a total of 26 hours including the charging case.
Are Groovz earbuds good for workouts?
Yes, Groovz Earbuds are sweat-resistant and designed to stay secure during workouts, making them an excellent choice for active use.
Can I use only one earbud at a time?
Yes, you can use a single earbud by pairing it individually with your device while the other remains in the charging case.
How do I clean my earbuds?
Use a soft, dry cloth to clean the earbuds and a small brush to remove debris from the mesh screens. Avoid using liquids.
Why is one earbud not charging?
Ensure the charging contacts are clean and properly aligned. If the problem persists, contact support.
Do Groovz Earbuds have noise cancellation?
No, Groovz Earbuds do not have active noise cancellation but provide a snug fit for passive noise isolation.
Are the earbuds water-resistant?
Groovz Earbuds are sweat-resistant but not fully water-resistant. Avoid submerging them in water.
What should I do if my earbuds won’t connect?
Ensure the earbuds are in pairing mode and the device’s Bluetooth is enabled. Reset the earbuds if necessary.
How do I update the firmware?
Currently, Groovz Earbuds do not support firmware updates. Check the website for the latest product news.
How do I register for the warranty?
To register for the warranty, visit www.groovzaudio.com/welcome and follow the instructions.