Ships Fast & Free within 1 business day
In case of international orders, terms of service apply.
Ships Fast & Free within 1 business day
In case of international orders, terms of service apply.
Groovz Earbuds: Elevate Your Sound, Redefine Your Experience
Immerse yourself in an audio journey like never before with Groovz Pro Earbuds. Crafted for those who demand more, these earbuds deliver cutting-edge technology and pure, sophisticated sound.
Returns Made Easy
We want you to love your Groovz product. If you're not completely satisfied, we’re here to help.
You have 30 calendar days from the date of delivery to return an item. To be eligible for a return, your item must be:
Unused and in the same condition that you received it
In the original packaging
Accompanied by proof of purchase
If you received a defective or damaged item, we’ll happily replace it. Contact us within 30 days of receiving your item.
Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
Customers are responsible for return shipping costs unless the return is due to our error (e.g., defective or incorrect item).
Email us at support@groovzaudio.com with your order number and reason for return. We’ll guide you through the process.
Key Features
Key Features
Effortless Sound, Elevated
From quick pairing to voice assistant integration, Groovz Pro brings simplicity to your everyday. Designed with intuitive features, it’s built to keep you connected and in control with ease, no matter where the day takes you.
Groovz Pro Earbuds are built to keep up with your life—whether you’re at the gym, on the go, or chilling at home. Designed for comfort and stability, you’ll never miss a beat.
About UsPress and hold the power button on each earbud until the LED light blinks. Enable Bluetooth on your device and select "Groovz Earbuds" from the available devices list.
Place both earbuds in the charging case, then press and hold the case's reset button for 10 seconds. The earbuds will disconnect from all devices and reset.
Groovz Earbuds provide up to 4 hours of playtime on a single charge, with an additional 22 hours available using the charging case.
Groovz Earbuds last up to 4 hours on a single charge, with a total of 26 hours including the charging case.
Yes, Groovz Earbuds are sweat-resistant and designed to stay secure during workouts, making them an excellent choice for active use.
Yes, you can use a single earbud by pairing it individually with your device while the other remains in the charging case.
Use a soft, dry cloth to clean the earbuds and a small brush to remove debris from the mesh screens. Avoid using liquids.
Ensure the charging contacts are clean and properly aligned. If the problem persists, contact support.
No, Groovz Earbuds do not have active noise cancellation but provide a snug fit for passive noise isolation.
Groovz Earbuds are sweat-resistant but not fully water-resistant. Avoid submerging them in water.
Ensure the earbuds are in pairing mode and the device’s Bluetooth is enabled. Reset the earbuds if necessary.
Currently, Groovz Earbuds do not support firmware updates. Check the website for the latest product news.
To register for the warranty, visit www.groovzaudio.com/welcome and follow the instructions.